In the data backup sector, ISO 27001 and HDS certifications guarantee security, reliability and transparency. They require a clear allocation of responsibilities between the solution vendor, partners and the end customer, giving every link in the chain clearly defined rights and obligations.
These certifications go beyond a simple label: they demand a high level of rigor and transparency. Every year, independent audits – carried out, for example, by Certi Trust for Kiwi Backup – review contracts and practices to ensure that all security and confidentiality obligations are properly passed on and complied with. By following these processes, solution vendors ensure not only data protection, but also stronger legal protection for everyone involved.
However, the continuity of this chain can be weakened if one party leaves out certain essential contractual clauses. For example, if a reseller does not carry over a liability clause into its contract with the end customer, this can undermine the validity of the certifications and limit insurance coverage in the event of a loss. Insurers could refuse to compensate an incident if obligations have not been properly passed on between the parties.
At Kiwi Backup, to simplify compliance and reduce risk, we offer ready-to-use contract templates tailored to the requirements of ISO 27001 and HDS certifications. These templates allow partners to make sure that all responsibilities are properly passed on to the end customer, thereby securing the entire subcontracting chain. For businesses and end customers alike, this contractual rigor becomes a genuine guarantee of peace of mind and security in data management.