My details
The right I wish to exercise
Valid proof of identity

Personal data provided when exercising your right of access is personal and confidential. Under article 39 of the French Data Protection Act, any request to exercise the rights listed above requires proof of identity. For your request to be processed, please send a valid proof of identity and a signed statement certifying that you are the holder of the personal data concerned and, where applicable, that you hold a specific power to exercise this right on behalf of a third party (for example as a holder of parental authority or as a beneficiary).

7 MB maximum

7 MB maximum

Learn more about how your data is used

Data controller

The personal data collected on this website is recorded in a computerized database by the data controller:

{SOCIETE.contact_prenom} {SOCIETE.contact_nom}
3 Rue du Sauvage
68100 Mulhouse
{SOCIETE.societe_pays}
03 89 333 888
contact@kiwi-backup.com

Purposes of processing

As part of our personal data protection policy, we take great care of your data, in particular by sending you only information likely to be of interest to you.

When you sign Kiwi Backup or Kiwi Santé contracts or register on our website, for example to submit a contact form or create a demo account, the data you enter is processed electronically to manage the commercial and/or technical relationship resulting from that contact. This data may also be used for quality follow-ups and for sending newsletters or invitations to our events.

Of course, the health data or personal data entrusted to us under backup service contracts never leaves French territory. No personal health data is transferred to any country outside the European Economic Area.

Who receives your data?

The data collected is intended for our sales, marketing and technical departments. It is also passed on to the following third party: Kiubi (www.kiubi.com) as technical operator.

We are committed to collecting only the minimum data necessary for the proper operation of the service provided by this website. Whether the data collected is mandatory or optional is indicated to you when you enter it, with the mention "Mandatory" (or any other appropriate visual indicator such as an asterisk or bold text) or "Optional".

Retention period

Customer data:

  • contracts concluded electronically are kept for the legal period of 10 years after the end of the contractual relationship
  • personal data arising from the contractual relationship is kept for 3 years after the end of the contractual relationship or the last contact between one of our departments and you

Prospect data:

  • information is kept for 3 years from the date it was collected or from the last contact between one of our departments and you

Use of emails

Automatic emails:

These are the emails sent by the system when you submit a contact form or create a demo account.
You can ask to stop receiving them by using the unsubscribe link at the bottom of each email.
These emails and the related activity are kept in the logs of our email delivery system for 1 year.

Commercial emails:

These are emails about our news (newsletter, webinar invitations, webinar replays, new product presentations…) or emails intended to improve our commercial policy (satisfaction surveys).
These emails and the related activity are kept in the logs of our email delivery system for 1 year.

Cookie policy

What are cookies?

Cookies are small text files stored in your browser's directory. When you access a website, information is sent to the browser via cookies. Cookies allow website publishers, for example, to store the contents of shopping carts or to know whether you have already visited the site in question. To learn more, you can read the Wikipedia page: HTTP cookies.

Deleting cookies

The procedure differs depending on your browser. Follow this link to find the procedure for yours.