Recognition based on B2B customer experience

At KiwiBackup, our mission is simple: provide professionals with reliable, secure, and compliant data backup solutions, while putting customer relationships at the center of our priorities.

This vision is now paying off: KiwiBackup ranks 3rd in the Tech & Product category of Trustfolio's ranking of B2B customer experience champions, with a rating of 4.8/5 based on verified reviews.

See our Trustfolio profile

Why does this distinction matter?

In a world where data security has become a critical issue, trust and the quality of support are decisive criteria for IT professionals.

The Trustfolio ranking is unique: it is based solely on feedback from authenticated customers, with no sponsorship and no intermediaries. This recognition therefore reflects a concrete reality on the ground: a customer experience that is attentive, human, and effective.

What the reviews highlight

Feedback from our IT customers regularly highlights:

  • The responsiveness and availability of our technical support
  • The ease of deployment of our cloud backup solutions
  • The robustness of our infrastructure, 100% French
  • Strict compliance with security standards (ISO 27001, HDS, GDPR)
  • Our ability to adapt to business needs (compatibility with Windows, macOS, Linux, NAS, Google Workspace, Office 365…)

It is this whole approach, combining technological performance and close customer relationships, that today allows us to rank among the highest-rated players in the industry.

Your opinion (really) matters

Are you a KiwiBackup customer who appreciates our services? Take a moment to share your experience on Trustfolio. It takes barely two minutes and helps us enormously to strengthen our commitment to quality.

Every review is read carefully by our team and helps us support you ever better with your cybersecurity and data protection challenges.

At KiwiBackup, we know that behind every backed-up infrastructure lies a responsibility. That is why we put customer experience, security, and transparency at the heart of our approach. Being recognized by our customers is the greatest reward and an extra motivation to keep innovating and improving.

Thank you to everyone who supports us and helps, in their own way, make KiwiBackup a trusted solution for professionals.