Cloud and SaaS security challenges

A few years ago, software was generally installed on workstations, servers or hard drives. This is still the case, but over the past ten years or so, many cloud backup or SaaS applications have emerged. What sets this software apart is that it uses a browser as its user interface, allowing company data to be stored in the cloud rather than on workstations.

Today, this software includes file-sharing systems such as OneDrive or Google Drive, but also integrated applications such as Salesforce, Dynamics or Odoo. It has become essential to include this data in the company’s backup strategy, especially as dependence on SaaS environments keeps growing with remote work and mobility.

What are the risks for this data?

The risks to data stored in SaaS applications must be taken into account. Some risks are the same as for traditional systems, but there are also new ones: human error, ransomware, phishing, stolen credentials, provider failure or malicious acts.

Attacks targeting Microsoft 365 and Google Workspace environments have risen sharply in recent years, notably with the growth of ransomware and sophisticated phishing. Accidental deletion or mishandling by a user also remain among the leading causes of SaaS data loss.

In addition, providers such as Microsoft strongly recommend setting up a "third-party" backup system to guard against any data loss. They state that there is no guarantee on how long customer data is retained, and that it is up to the customer to make sure their data is backed up.

This is a clear principle of the “Shared Responsibility Model”: the provider guarantees the availability of the service, but not the backup of the data.

Setting up Cloud-to-Cloud backup with KiwiBackup

Authorize the KiwiBackup backup software to access your Microsoft 365 tenant or your Google Business account (a company account, for example) from the administration interface.

Then select the user accounts associated with this tenant that you want to back up.

Backups run automatically every day at a set time.

Every day, you receive an email notification confirming that backups are working properly. This daily monitoring lets you quickly detect any anomaly and guarantees continuous protection.

Data restoration is unlimited, free and available at all times, 24 hours a day, 7 days a week, from the administration interface. Data can be restored in its original format, making it easier to recover quickly after an incident.

Going further

To learn more about Kiwi Backup features, you can watch our webinar presented by Sébastien Heitzmann and discover how to strengthen the resilience of your SaaS environments with Cloud-to-Cloud backup.