In a digital ecosystem where data has become companies' most valuable asset, the question of where it is located and how secure it is is crucial. At KiwiBackup, transparency is the cornerstone of our relationship of trust.
Following legitimate questions from our users, we detail here the infrastructure of our KiwiCloud and KiwiSanté platforms, designed to guarantee high availability and flawless protection, even in the event of a major disaster.
An infrastructure that withstands disasters
Security does not stop at file encryption. It relies on a provider's ability to keep the service running no matter what. The 2021 fire at the OVH data center in Strasbourg reminded everyone of the vital importance of a Disaster Recovery Plan (DRP).
Thanks to our redundant architecture, our services can be restarted within a few hours if a primary site fails, ensuring the continuity of your business.
1. KiwiCloud platform: Operational excellence and ISO 27001 certification
The KiwiCloud platform, dedicated to backing up "standard" business data, relies on a strategic geographic network in France to optimize latency and security. This policy is reinforced by KiwiCloud's ISO 27001 certification.
Primary server (Master): Hosted in the Gravelines data center. This major European site meets the strictest physical and environmental security standards, ensuring optimal performance and stability.
Disaster Recovery Plan (DRP): To be prepared for any eventuality, your data is replicated to our secondary site in Belfort. This geographic redundancy between northern and eastern France guarantees the resilience of your data against regional risks or major outages.
Compliance: The platform is ISO 27001 certified, the international reference standard for information security management. This certification guarantees that we apply strict processes to identify, monitor and reduce the risks to your data, while ensuring full compliance with the GDPR.
2. KiwiSanté platform: The rigor of HDS certification
Storing health data (sensitive data by nature) requires a strict regulatory framework. Our KiwiSanté platform is specifically designed to meet the requirements of HDS (Health Data Hosting) and ISO 27001 certification.
Primary server (Master): Located in Belfort
Disaster Recovery Plan (DRP): Located in Roubaix and Gravelines
Compliance: The entire backup chain is audited to guarantee the confidentiality, integrity and availability of patient records, in accordance with the French Public Health Code
Why choose 100% French storage?
Beyond geographic proximity, choosing servers located exclusively on French soil addresses two major issues:
Legal sovereignty: Your data is protected by French and European law (GDPR). It is not subject to extraterritorial laws such as the US CLOUD Act, which could allow foreign authorities to access your data.
Full transparency: You know exactly where your data resides. No "gray area" and no servers bouncing from one continent to another.
In summary: Multi-layered security
The protection offered by KiwiBackup goes beyond simply copying files. It is a complete ecosystem that includes:
End-to-end encryption (256-bit AES).
Geographic redundancy through our DRPs.
Leading certifications (HDS, ISO 27001).
Local technical support, based in Mulhouse, to assist you every step of the way.