Premium Computer Services: HDS-certified backup to strengthen its service offering

Context and challenges

Founded in 1986 and based in Gonesse (Île-de-France), Premium CS specializes in managed IT services and cybersecurity for companies of all sizes, including many healthcare professionals. As part of its service catalog, the company already offered backup solutions, but these no longer met the compliance requirements of the French Digital Health Agency (ANS) for health data — in particular the obligation to use HDS-certified hosting.

To meet this specific need and guarantee its clients compliant, robust protection, Premium CS chose Kiwi Santé, Kiwi Backup's HDS and ISO 27001-certified outsourced backup solution.

Technical solution and benefits

The solution implemented stood out for several key strengths:

  • Compliance and enhanced security: HDS-certified hosting with encryption and GDPR compliance for sensitive data

  • Ease of use for end clients: an intuitive, well-liked interface that is more accessible than complex traditional tools

  • Daily operational monitoring: daily backup reports that make supervision easier and reassure clients

  • Expanded service catalog: adding HDS-certified backup allows Premium CS to offer a turnkey solution integrated into its cybersecurity and managed IT services

This integration has resulted in greater client loyalty, while enabling Premium CS to generate additional margins by selling a high value-added service.

Client testimonial

For Sébastien Paul, President of Premium Computer Services, several criteria guided the choice of Kiwi Backup:

“The technical mastery of the solution, the value for money and above all the close relationship with our Kiwi Backup contacts were decisive. The software is developed in-house by Kiwi Backup, which means we get direct, fast answers tailored to our needs. We are also listened to when we suggest new features.”

He also highlights the positive impact on client users: the ease of use and daily monitoring features have been particularly appreciated, increasing end-user satisfaction and trust.

The collaboration between Premium CS and Kiwi Backup illustrates how our backup solutions can:

  • Meet strict regulatory requirements, particularly for health data

  • Complete IT partners' service offerings, by providing a reliable, simple and compliant backup solution

  • Deliver a clear, reassuring user experience, suited to non-specialist profiles while guaranteeing professional supervision

  • Strengthen close relationships with clients, through responsive support and dedicated technical contacts

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