VerticalOptic: integrating Kiwi Santé to secure healthcare business software

Context and challenges

VerticalOptic, a French publisher specializing in software solutions for opticians for more than 20 years, manages critical business and health data for more than 850 clients. Until then, backups were performed locally on physical media, exposing opticians to the risk of data loss — human error, hardware incidents, theft, disasters or cyberattacks — without fully meeting the compliance criteria of the French Digital Health Agency (ANS), which imposes strict requirements for hosting health data outside the practitioner's premises.

Technical solution and integration

To meet these challenges, VerticalOptic chose Kiwi Santé, the HDS and ISO 27001-certified outsourced backup solution designed to protect health data. The solution was integrated directly into the iVoirNet software via the APIs provided by Kiwi Backup, enabling fully automated backups and seamless integration into the existing business workflow.

The main benefits of this solution include:

  • Regulatory compliance: health data backed up in accordance with ANS requirements, with HDS-certified hosting and GDPR compliance

  • Security and reliability: backups outsourced to a certified French infrastructure, limiting the risk of accidental or malicious loss

  • Full automation: no more manual backup constraints, reducing human error and oversights

  • Easy integration: use of Kiwi Backup APIs for integration without heavy custom development and rapid deployment

  • Turnkey solution: technical support and documentation provided, making it easier to integrate and maintain backup in the software

Client testimonial

According to Julien Michel, Managing Director of VerticalOptic, Kiwi Santé was the obvious choice for several reasons:

“In choosing Kiwi Santé, I was won over by the fact that the product complies with health data regulations (HDS and ISO 27001 certifications), by the tenacity of the sales team and by how easy it was to set up.”

For his part, Jérôme Etiembre, Development Manager, highlights how easy it was to integrate:

“The solution was integrated very simply thanks to the APIs provided by Kiwi Backup… Thanks to the technical documentation and support, we did not need any additional specific tools.”

Key benefits

The collaboration between VerticalOptic and Kiwi Backup illustrates how our backup solutions meet the needs of software publishers, in particular:

  • Strengthening the security of sensitive data while meeting regulatory obligations

  • Offering an automated backup experience to their end users

  • Delivering seamless technical integration supported by a responsive, expert team

  • Allowing publishers to focus on their core business, without the constraints of developing and maintaining an in-house backup solution

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